Shipping Policy

Last updated: July 2026

Production Before Shipping

All products purchased through the taichimurakami official online store are made exclusively to order.

Production begins only after full payment has been successfully received and your order has been confirmed.

We do not maintain inventory for online sales.

Estimated Production Time

Estimated production time is approximately 10–12 months.

This timeframe is an estimate only and may vary depending on material availability, production capacity, quality control, supplier lead times, shipping conditions, customs procedures, or other circumstances beyond our reasonable control.

Production and delivery dates are not guaranteed.

Shipping Methods

Orders are shipped using carriers selected by taichimurakami, including DHL, FedEx, UPS, EMS, or other equivalent international shipping services.

The selected carrier may vary depending on the destination and shipping conditions.

Shipping Confirmation

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information, where available.

Customs Duties & Import Taxes

International orders may be subject to customs duties, VAT, import taxes, brokerage fees, or other charges imposed by the destination country.

These charges are not included in the purchase price or shipping fee and are the sole responsibility of the customer.

Please check your country’s import regulations before placing an order.

Delivery Delays

We are not responsible for delays caused by customs inspections, transportation issues, weather conditions, strikes, governmental actions, or other events beyond our reasonable control.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

If you need to update your shipping address after placing an order, please contact us as soon as possible.

Once an order has been dispatched, we may not be able to change the delivery address.

Failed Delivery

If a shipment is returned due to an incorrect address, refusal to accept delivery, failure to pay customs charges, or failure to collect the package, any additional shipping costs, storage fees, duties, taxes, or related expenses required to reship the order will be the responsibility of the customer.

Lost or Damaged Shipments

If your package arrives visibly damaged, please notify both the shipping carrier and taichimurakami as soon as possible.

Claims relating to shipping damage or missing items should be submitted within 7 days of delivery, together with photographs of the package and its contents.

Contact

If you have any questions regarding shipping, please contact us using the contact information provided on our website before placing your order.